ACAS short for (Advisory, Conciliation and Arbitration Service) provides both employers and employees with free and impartial advice on every aspect of Employment Law and workplace life. They can help resolve matters between employers and employees such as pay disputes, grievances and dismissals amongst other things. Employer Advice have over 80 years of experience in...
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ACAS short for (Advisory, Conciliation and Arbitration Service) provides both employers and employees with free and impartial advice on every aspect of Employment Law and workplace life. They can help resolve matters between employers and employees such as pay disputes, grievances and dismissals amongst other things.
Employer Advice have over 80 years of experience in helping employers keep up to date and compliant with HR and Employment Law legislation. As a result we offer expert ACAS code based advice, helping you and your business to navigate the often convoluted world of HR and Employment Law. Talk to one of our advisors today! Call 0800 470 3529.
ACAS was set up to provide support in the following areas:
If you’re an employer, getting ACAS based advice in line with the ACAS Code of Practice is paramount to creating good employment practices and a positive working environment. Following the ACAS code can also help you reduce the risk of disputes.
In case disputes do arise then discussing the matter with a professional who has the knowledge surrounding ACAS’ code can be the difference between successfully mitigating a tribunal or not.
Yes, you can call the ACAS contact number to access their helpline services. Alternatively, you can contact them via their textphone line.
Lines are open 5 days a week from Monday to Friday, 8am until 6pm.
The ACAS helpline offers free confidential advice for employees, workers and employers on Employment Law and HR, including:
Upon Contacting ACAS they may offer you a free early conciliation service. This is intended to help settle the dispute without the need to go to an employment tribunal. An ACAS representative will talk to your employee and yourself, separately, to try and resolve the problem.
Employees and employers can report any and all workplace problems to ACAS, this can be for advice over the legalities of dismissing an employee, through to dealing with claims of workplace misconduct.
Claims of harassment can be reported directly to ACAS. Harassment by definition, is unwanted behavior related to protected characteristics, such as age, disability, gender reassignment, race, religion, sex or sexual orientation.
Complaints made to ACAS must be related to an event that is no more than 6 months in the past. ACAS typically responds within 10 working days of receiving complaints.
Group claims to employment tribunals can be reported to ACAS. As with singular claims ACAS will offer an early conciliation service to try and resolve the issue before it gets to the tribunal stage.
ACAS offers a mediation service for employers and employees to help come to an agreement without the need for extensive legal action.
Allow your employee to arrange a meeting where you can discuss the issue. An informal chat can work as well as a formal meeting. Remind them they can bring a colleague or a trade union representative to the meeting if they wish.
If the employee is raising a grievance, allow them to fully explain the situation as well as any solutions that they might have for solving the issue. Once the employee has communicated the issue you should respond in writing with any decisions and or follow-ups on the matter.
If facing an employment tribunal, it is highly advisable not to ignore an ACAS Code. You would stand a greater chance of losing the case and any compensation you would have to pay out would increase.
This code offers guidance on how an employer should conduct an investigation into an employee’s poor work performance and/or behaviour as well as guidelines for disciplinary hearings.
In the case of an employee raising a grievance ACAS will offer them guidance on how to make a formal complaint as well as outline the correct way to conduct grievance procedures.
These are procedures set out by ACAS for employees who are not meeting the required working standards.
ACAS offers Employer guidance on fair process and how to abide by a fair process when applying it to the dismissal of a staff member.
Contact Employer Advice for expert ACAS Based advice on how you can understand and implement best practices in line with employment law. Call 0800 470 3529.