Creating Mental Health Policy in The Workplace

As an Employer, looking after the mental health of your employees at work falls under your duty of care to protect employees psychological well being as part of the Health and Safety at Work etc. Act 1974. It is important therefore to take the same due care and attention toward your staff’s mental health as...

Read Time: 11 Minutes

David Tuckwell
By: David Tuckwell
August 7, 2024

As an Employer, looking after the mental health of your employees at work falls under your duty of care to protect employees psychological well being as part of the Health and Safety at Work etc. Act 1974. It is important therefore to take the same due care and attention toward your staff’s mental health as you would their physical health.

Approximately one in four people in the UK will experience a mental health problem at some point in their lives. Whilst many mental health issues are generally temporary and short term, there may be instances where these develop into longer term mental health conditions.

From an employers’ standpoint, poor mental health costs UK employers £51 billion, with presenteeism being the leading cause for over £24 billion in costs. Burnout and family members’ mental health also has a considerable effect.

Get in touch with Employer Advice today to get advice and request a mental health policy. Call 0800 470 3529

Creating a mental health policy in positive mental health settings.

What is mental health?

We all have mental health, just like physical health, and much like our physical health, there are numerous factors that can impact our mental health for the better, or for the worse.

The World Health Organization (WHO) defines mental health as:

“A state of mental well-being that enables people to cope with the stresses of life, realize their abilities, learn well and work well, and contribute to their community.

It is an integral component of health and well-being that underpins our individual and collective abilities to make decisions, build relationships and shape the world we live in. Mental health is a basic human right. And it is crucial to personal, community and socio-economic development.”

Image of a painting of a light bulb with the words 'mental health' front and centre, designed for mental health promotion.

Should my business have a mental health policy?

Having a dedicated mental health policy can help employers create an open and honest dialogue with their workforce, with the intention of not only raising awareness but also to improve mental health and create a more supportive working environment.

Employer Advice draws on their 80 years of helping employers with everything from health and safety to employment law and HR. Contact us today for expert advice and to request our FREE mental health policy resource to support your business and your employees.

What should I include in a mental health policy?

There are several key things that your business should include in a mental health policy. It should define your business’ approach to mental health, benchmarking how to support those with mental health problems as well as helping to improve mental health overall for all employees.

two people who are in mental health teams discussing physical health conditions and mental disorder

Your mental health policy should apply to everyone throughout the business and as an employer you should take responsibility for communicating the policy effectively across the company, and ensuring that teams implement it.

There are several points your mental health policy must outline. Some examples of points in the policy to include how your business will:

  • Treat mental health problems seriously.
  • Identify issues relating to mental health and work with employees to find solutions.
  • Support all staff facing mental health issues.
  • Maintain a healthy environment, allowing staff to feel safe, comfortable and happy to work in.

How can a mental health policy help your business?

Implementing a mental health policy showcases that your company puts an equal standing on mental health as it does physical health problems.

Poor mental health and mental illness can have a negative effect not just on the employee but can have repercussions on productivity, collaboration and the overall happiness of the working environment.

Woman at work displaying signs of good mental health, while trying to raise awareness.

Having a policy on mental health can help improve the following:

  • Absenteeism
  • Staff turnover
  • Employee performance
  • Reduction in the number of workplace accidents
  • Reduction in violence and harassment
  • Reduction in cases of substance misuse, self-harm and other attributed risks associated with poor mental health

What factors can affect an employee’s mental health?

A person’s mental health can be affected by various factors, both internal and external. Some external factors that can negatively affect or impact the quality of a person’s mental health include everyday things like normal stresses at work.

Photo of three smiley faces, sad, neutral and happy, after treatment interventions to help with physical illnesses.

The problem arises when these normal stresses occur considerably more frequently over a prolonged period of time. If left unaddressed, these stressors can lead to poor mental health, including burnout, as well as common mental health conditions like anxiety and depression.

Some individuals may have a pre-existing mental health condition, this can include things like clinical depression, obsessive compulsive disorder and bi-polar disorder.

These conditions can become worsened by prolonged exposure to stress factors.

Signs an employee might be struggling with their mental health:

Photo of a man looking withdrawn, exhibiting the symptoms of mental health problems.

Every individual is different which is why sometimes it can often be overlooked that an employee is struggling with a mental health problem. Whilst some signs are vague, others can be a good indicator that someone is experiencing poor mental health.

As always, it is important not to jump to conclusions, however, the signs are as follows:

  • Acting anxious, tired and/or withdrawn.
  • Inability to focus on tasks.
  • Drop in the usual standard of their work.
  • Loss of interest in tasks that the employee previously enjoyed.
  • Acting out of character, changes in mood and how they interact with colleagues.
  • Increased sickness absence or lateness.

[Please note:] This is not an exhaustive list, and as is the case with individuals, some employees may only show some of the above and some people may not show any of the above signs at all and yet still be struggling with their mental health.

Making time for regular check-ins with your staff is a good way to engage with those who work from home, it also means you are more likely to notice if there are potential mental health problems.

Issues with mental health can be particularly hard to notice if an employee works remotely, and early intervention can lessen the impact of poor mental health on both your business and the employee.

How can employers help with mental health at work?

Photo of a woman offering mental health support to a colleague.

The best way you, as an employer, can support employees with their mental health problems is to promote a culture of openness, where employees feel comfortable discussing their mental health with management.

Mental health policy goes a long way into helping ensure you set up the right workplace culture surrounding mental health.

In addition to this employers can also:

  • Develop mental health awareness amongst their workforce and promote access to resources and materials to support people.
  • Encourage openness to talk about mental health, particularly when employees are struggling, helping to reduce the stigma surrounding mental health issues.
  • Ensure good working conditions, opportunities for professional development as well as promoting a healthy work-life balance.
  • Effectively communicate and promote mental health services and support available to employees.
  • Provide education for employees and management surrounding mental health risk factors.
  • Have regular wellbeing and welfare check-ins with staff.

Implement an employee assistance programme to offer mental health services to employees

Another way that your business can better support mental health in the workplace is to invest in an employee assistance programme.

An employee assistance programme, or EAP for short, is an employee benefit that gives employees a safe space to discuss both personal and professional challenges that are having a negative impact on their mental health and their work performance.

An employee assistance programme, or EAP for short, is an employee benefit that gives employees a safe space to discuss both personal and professional challenges that are having a negative impact on their mental health and their work performance.

Man sat on a couch talking to a mental health counselor.

Just a few of the ways EAPs can assist is offering free and confidential, legal and mental health services to employees.

This can include things like access to qualified mental health counselling and a 24/7 employee helpline, as well as online resources to aid mental health.

Employers and the law on mental health

As an employer you have an obligation to your employees’ mental health, under your ‘duty of care’. This means you must do all you reasonably can to support employees’ health, safety and wellbeing. This includes:

  • Making sure the working environment is safe
  • Protection from discrimination for all employees
  • Carrying out risk assessments

It’s important as a business owner to treat mental health problems with the same importance as physical health problems. Failure to do so could result in a case for discrimination, especially if the employee is considered disabled as a result of their mental health conditions.

When are mental health conditions considered a disability?
Image focusing on two people holding hands offering support to one another.

The Equality Act 2010, states that someone with poor mental health can be considered disabled if their mental health condition(s) fall into the following criteria:

  • Their mental health has a ‘substantial adverse effect’ on their life.
  • It has lasted or is expected to last for a minimum of 12 months.
  • Their mental health affects their ability to do their normal day to day activities, such as interacting with people or keeping to set working times.

The employee’s symptoms do not have to be present all of the time for their mental health condition to be considered a disability.

Mental health disabilities are protected by law

As an employer, if an employee is considered disabled, you must adhere to the following in law:

  • You must not discriminate against them as a result of their disability.
  • You must make reasonable adjustments.

It is in the interests of both your business and your employee to find the right adjustments for them. This is true, even in the case that their mental health condition is not considered a disability.

Benefits of good mental health in the workplace

There are many advantages to your business implementing a mental health policy. Having a healthier happier staff and overall better wellbeing in the working environment, benefits both employees and business owners. Just some of the benefits include:

Increased productivity:

Employees with good mental health are more likely to be engaged with their work and their colleagues.

Higher staff retention rates:

Looking after your employees’ mental health and offering support for their wellbeing, means staff are less likely to look elsewhere due to feeling stressed.

This helps reduce staff turnover and can also have the additional bonus of increasing your reputation as an employer when it comes to hiring new staff.

Improved work-life balance:

If an employee has a good work life balance, they are less likely to take time off due to sickness. As a result, this will inevitably lead to a reduction in absenteeism.

photo of a woman doing yoga promoting good mental health to prevent serious mental illness

Contact Employer Advice and download our mental health policy template, today!

Employer Advice have over 40 years of experience in supporting businesses with everything from Health & Safety, to Employment Law and HR.

If you’re looking to implement mental health policy for your business, talk to our friendly and professional advisors and ensure your staff are educated and supported on all things mental health related.

Call the Employer Advice experts today on 0800 470 3529.

More About
David Tuckwell
David is a new addition to the Employer Advice team. He's responsible for creating content for the site and social channels.

Mental Health Policy

Employer Advice Process Data Securely.